CamLingo Live ("we", "us") is a language-practice mobile application operated by Kubra Ustuntas, who acts as the data controller. Application identifier: com.camlingo.camlingo. This Privacy Policy explains how we collect, use, share, store, and protect personal data when you use CamLingo Live on iOS and Android. Questions and privacy requests: lyft5101@gmail.com.
This Policy applies to the CamLingo Live mobile app and in-app features, including account registration, guest access, profile and matching, live voice and video calls, chat, learning tools, games, virtual gifts, experience points (XP), CamLingo Live Plus subscriptions, push notifications, crash diagnostics, and advertising shown to free users. It does not govern third-party websites, app stores, or services you access outside CamLingo Live, except where we integrate them to provide a feature.
Account and authentication: email address, authentication identifiers, Supabase Auth user ID, password credentials (hashed by our auth provider), Google or Apple Sign-In tokens, and anonymous/guest session identifiers if you use the app without full registration. Profile: first name, nickname, profile photo, age derived from date of birth, native and practice languages, proficiency level, bio or status text, and privacy or discovery preferences. Chat and social: messages you send (text, photos, voice notes, documents), friend connections, blocks, reports, and moderation or safety flags. Matching, calls, and connectivity: online or availability status, match preferences, call session metadata, WebRTC connection data, and IP addresses processed by our TURN relay servers to establish calls. Learning, games, gifts, and XP: flashcard/SRS progress, game scores, virtual gifts sent or received, XP, streaks, and related activity logs. Purchases and CamLingo Live Plus: App Store and Google Play subscription status, purchase tokens or receipts, and entitlement state. Payment card details are processed by the store, not by us. Device, push, and diagnostics: device model, operating system, app version, push notification tokens (FCM/APNs), Firebase Crashlytics crash and error reports when enabled, and installation or instance identifiers. Advertising (free users): ad request and interaction data, consent records from Google User Messaging Platform (UMP) and Apple App Tracking Transparency (ATT), and advertising identifiers (such as IDFA or GAID) where applicable and permitted. On-device only: your full date of birth and last name may remain on your device for age verification and local profile display; they are not required on our servers. Permissions (when you grant them): camera and microphone (calls and video), photo library (profile or chat images), notifications, speech recognition (AI Partner), and network access.
We collect data directly from you when you register, sign in, edit your profile, send messages, join calls, make purchases, or contact us. We collect data automatically when you use the app, including session activity, matching signals, quota usage, and technical diagnostics. We receive limited data from third parties: Google or Apple when you use their sign-in services; Apple App Store and Google Play for purchase validation; Firebase for push and crash reporting; Google AdMob and UMP for ad delivery and consent on the free tier.
We use personal data to provide and operate CamLingo Live; create and secure your account; match you with language practice partners; enable voice and video calls, chat, learning content, games, and AI Partner features; validate CamLingo Live Plus subscriptions; deliver push notifications you opt into; show advertising to free users; enforce community rules and safety (blocks, reports, bans); apply free and Plus usage quotas; improve reliability and fix bugs; and comply with applicable law.
Where the EU/UK General Data Protection Regulation or Türkiye's KVKK applies, we rely on: Contract — processing necessary to provide the service you request. Consent — optional permissions, personalized advertising where required, and choices made through UMP or ATT. Legitimate interests — safety, fraud prevention, service improvement, and non-intrusive analytics, balanced against your rights. Legal obligation — when we must retain or disclose information under law.
Voice and video calls use WebRTC. Media may be transmitted peer-to-peer or relayed through TURN servers for connectivity. We do not record or store call audio or video as call recordings. Speech input for AI Partner or related features may be processed on your device or by service providers. Optional text translation may use third-party APIs such as MyMemory; text you submit for translation may be sent to those providers.
Users who do not subscribe to CamLingo Live Plus may see ads served through Google AdMob. We use Google's User Messaging Platform (UMP) to collect or record ad consent where required, and on iOS we request permission under Apple's App Tracking Transparency (ATT) before accessing the advertising identifier for personalized ads where applicable. CamLingo Live Plus subscribers receive an ad-free experience. We do not sell your personal data. You can limit ad tracking in your device settings and through in-app privacy choices.
Other CamLingo Live users may see basic profile information you choose to display (such as nickname, photo, languages, level, and availability) for matching, Discover, and friends features. We share data with service providers that process it on our behalf only to operate CamLingo Live, including Supabase (database, authentication, storage), Firebase and Google (push notifications, Crashlytics, AdMob, UMP), Apple (Sign in with Apple, App Store billing), Google (Sign-In, Google Play Billing), TURN or connectivity providers, and translation APIs (such as MyMemory). We do not share your data with third parties for their independent marketing. We may disclose information if required by law or to protect users' safety and rights.
Our servers and providers may be located in countries other than yours, including the United States, the European Union, the United Kingdom, and Türkiye. Where required by law, we use appropriate safeguards for cross-border transfers, such as standard contractual clauses or equivalent mechanisms.
Chat messages and chat media (photos, voice notes, documents) are automatically deleted after approximately 7 days. Short-lived operational logs are kept only as long as needed for security and troubleshooting. Account and profile data are retained while your account is active. Safety, abuse, or legal records may be kept longer where necessary. After you delete your account, we delete or anonymize personal data within a reasonable period, except where a longer retention period is required by law.
We apply reasonable technical and organizational measures, including encryption in transit, access controls, and secure authentication through our providers. No method of transmission or storage is completely secure. If you believe your account or data has been compromised, contact lyft5101@gmail.com promptly.
Depending on your region, you may have the right to access, rectify, erase, restrict, or object to processing, to data portability, and to withdraw consent where processing is consent-based. You can delete your account in the app (Profile / Settings). For privacy requests, email lyft5101@gmail.com. You may also lodge a complaint with your local data protection authority or, in Türkiye, with the Personal Data Protection Authority (KVKK).
CamLingo Live is intended only for users aged 18 and over. We ask for date of birth at registration. If we learn that an account belongs to someone under 18, we will close the account and delete associated personal data.
You may sign in with Google, Apple, or email through Supabase Auth, or use limited guest (anonymous) access. Guest sessions use temporary identifiers and may have restricted features. Third-party sign-in providers share limited account information according to their policies and your choices. Review Google's and Apple's privacy policies. Converting a guest account to a full account links your activity to the new credentials you provide.
CamLingo Live uses automated processing for matching partners, applying daily usage quotas, ad frequency caps, and safety filters. These processes affect your in-app experience only and do not produce legal or similarly significant effects outside the app.
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change, and material updates may be shown in the app. Continued use of CamLingo Live after an update means you accept the revised Policy.
Data controller: Kubra Ustuntas Privacy and support: lyft5101@gmail.com App: CamLingo Live